Honest answers to real questions

The first step is a free 15-minute consultation. Complete the short contact form or call (617) 603-0630. There’s no intake form required before the consult.

We aim to reply within 1 business day.

During your free consultation we learn what you’re looking for, then match you with the clinician whose specialties and style fit your needs. After your first session we check in to make sure the fit feels right.

The free consultation exists exactly for this. You don’t have to have decided you’re ‘doing therapy’ to get on a call with us. We can talk about what’s happening and whether we’re a good fit.

The first session is an intake focused on understanding your history, your current situation, and what you want to be different. You don’t need to have it all figured out beforehand.

Nothing formal. It helps to think about what’s bringing you in and what you’d like to be different. If you plan to use insurance, keep your card nearby, and feel free to ask about the sliding scale.

We're in network with Aetna, Blue Cross Blue Shield of Massachusetts, Cigna, Harvard Pilgrim, Optum and UnitedHealthcare for sessions in Massachusetts; Rhode Island sessions are private pay, and we can provide a superbill for possible out-of-network reimbursement. Maya, our Executive Admin Assistant, verifies your benefits before your first appointment.

Private pay is $200 per session, including your first (intake) session; full fees are on Services & Pricing. The 15-minute consultation is free. If you use in-network insurance, what you pay depends on your plan’s copay, coinsurance, and deductible.

Yes. Limited sliding scale spots are available; ask about them during your free consultation.

Yes. If you pay privately, you have the right to receive a Good Faith Estimate of what your services may cost. Learn more.

Online therapy may be a good option depending on your needs and circumstances. We discuss fit, privacy, technology, and any reasons you may need a different level of care during your consultation.

Yes. Ashti is licensed in Massachusetts and Rhode Island, so you must be physically located in one of those two states during sessions.

A stable internet connection, a device with a camera and microphone, and a private space where you can talk freely for the whole session. More about telehealth.

Yes — a parked car can work well as a private space if you have decent mobile signal. Any location in MA or RI where you can speak freely works.

Yes. You can end therapy at any time, for any reason. If you can, let us know ahead so we can wrap up well together.

We are an outpatient practice and can’t provide crisis support between sessions. In a crisis, call or text 988, call 911, or go to your nearest emergency room.

No. We are therapists, not prescribers. If medication is relevant to your care, we can talk about options for connecting with a psychiatrist or your primary care provider.

Adults 18 and older, by telehealth, in Massachusetts and Rhode Island. We don’t currently offer services for children or adolescents.

No. We offer individual therapy for adults.

Sessions are in English. If you’d be more comfortable in another language, please ask during your free consultation and I’ll help you find the right fit.

Our founder, Ashti Mistry, is a provider of color and works with clients who identify as BIPOC. Tell us during your consultation what matters to you in a therapist’s background.